A billing partner, not a claims processor

Who we are

Mahastar Medical Billing LLC is based in Virginia and works with practices across all fifty states. We are deliberately small enough that the person handling your claims is someone you can name.

What we do

We manage the financial side of a medical practice: coding the visit, submitting the claim, posting the payment, appealing the denial and chasing what is still outstanding. Practices bring us in either to replace an in-house billing function that has become expensive and hard to staff, or to replace a billing company that stopped being responsive.

How we work

Every client gets a named account manager rather than a shared inbox. That person knows your payer mix, your problem claims and your history, and they are who you call.

We work inside your existing practice management system and clearinghouse. There is no migration, no new software to learn and no dependency on a proprietary platform that makes leaving difficult. Your data stays yours.

Reporting goes out monthly, in plain language: what was billed, what was collected, what was denied and what we are doing about it. If a number moved the wrong way, the report says so rather than burying it.

Compliance

We are a HIPAA business associate, and we act like one. A business associate agreement is signed before we are given access to any patient data — if your practice does not have one, we will work through it with you rather than leaving it to chance. Everyone who works on your account completes HIPAA training, and access is limited to the people assigned to it. More on HIPAA & compliance.

Please do not send patient information through the contact form on this website or by ordinary email. During onboarding we agree a secure way to reach what we need, normally direct access to your own systems.

Working with us

There is no long-term lock-in. We would rather keep clients because the collections improved than because the contract made leaving painful.